What’s in a Warranty? Exploring our Five-Year Antenna Warranty

Tue, 05/25/2021 - 10:25

Laird Connectivity Antennas – An Exceptional Guarantee

With nearly four decades of antenna design experience, Laird Connectivity is a trusted design partner with a broad portfolio that spans support for wireless applications around the world. We’re an unmatched provider in many ways – boundless support for wireless technologies and frequencies, with endlessly customizable cables, connectors, design for enclosures, and much more.

Our product portfolio is engineered to be resilient and robust in deployment, so much so that we offer a uniquely extensive warranty on our antenna offerings. Where many competing solutions are warrantied at months to one year, our industry-leading five-year warranty is a testament to our confidence in the manufacturing quality and resiliency of our offerings.

In a future blog post, we’ll be examining the way in which Laird Connectivity designs and manufactures our antenna portfolio for performance in the elements, resisting environmental damage and weathering that would result in a dropped or broken connection. In this post, we’ll be looking at the warranty itself, what it covers, and what that means for your final application and peace of mind in design.

Terms and Conditions – What Do We Cover?

In general, our warranty covers products to be free of material and workmanship defects, with Laird Connectivity either replacing or repairing antenna products proven defective for these reasons. Setting aside issues such as damage caused by improper use, out-of-spec conditions, or unauthorized disassembly or modification, our five-year warranty is extended to original purchasers of our equipment purchased either directly from Laird Connectivity or one of our authorized OEMs, distributors, and resellers.

In many ways, our warranty is commensurate with what customers have come to expect from an equipment provider. But where we excel is in duration. We offer to the original end user customer a non-transferrable warranty for five (5) years from the original date of the end product purchase, exceeding the industry average by as much as five times the duration.

Our full warranty statement is available upon request, including the specific legal terminology, eligibility, and limitations. Please refer to this warranty document for our complete warranty and specific liabilities.

Exceptional Quality, Guaranteed

A five-year warranty is a peace of mind offer and guarantee to our customers, but it’s more than that: it’s a statement of confidence in the exceptional build quality and reliability of our antenna solutions. Laird Connectivity designs antennas to last, often with IP67 certification, incredibly durable housings, wind and UV-resistant exterior, and high-quality materials throughout. In short, Laird Connectivity offers a five-year warranty on antenna products because we have the portfolio to back it up. We’re confident that our solutions are among the most reliable in the market, and we extend that confidence to our customers in the form of this warranty.

This includes antennas such as our vandal-resistant 868-900 MHz antenna, an IP67-rated radome with a reinforced enclosure that’s designed to survive catastrophic impact. In a recent video, we challenged a former college baseball player to destroy that antenna with direct strikes from a baseball bat. Even after 15 direct hits, the antenna enclosure remained undamaged and the antenna’s measured radiation patterns remained within specification. While our warranty doesn’t specifically extend to damage from vandalism, the antenna’s construction itself is a testament to the quality of our build materials, and the confidence we place in the antenna’s operation in normal conditions, as well as the reliability you can come to expect with Laird Connectivity antennas.

Connected – No Matter What

The biggest companies in the world choose Laird Connectivity to solve their wireless challenges with expert support and reliable materials that ensure they’re connected, no matter what. That begins with reliable hardware, extends to our unique customization and integration support capabilities, and is ultimately propped up on our five-year warranty. Laird Connectivity offers our customers the certainty that their wireless applications drive their organizational objectives, perform at their peak, and last for years. We’re THE antenna authority focused on your success with materials and support to match.

Visit the antenna section of our website to see our full range of antenna options, such as:

Visit www.lairdconnect.com/rf-antennas for our complete antenna portfolio.